911 Communications
Welcome to Noblesville 911 Communications Homepage
All Noblesville 911 Dispatchers are certified as Advanced Emergency Medical Dispatchers. They are trained to provide real-time CPR, child birth instructions and life-saving first aid while simultaneously dispatching EMS professionals to your location. National Academies of Emergency Dispatch (pdf)
Department provides superior public safety dispatch service in a timely, precise, and
skilled manner, maintaining a calm, professional, and compassionate attitude. With
continued education and commitment to excellence, we can help save lives; protect
property, and proudly know that we made a difference, serving as the vital link to
emergency services.
Important information:
Voice Over Internet Providers (VoIP)
Wireless 911 Services
Can I Call 911 if I am hearing impaired?:
Yes, your 911 Center is equipped with TDD/TTY equipment. Communications professionals receive extensive training in handling emergency situations utilizing this special equipment.Can someone call 9-1-1 who does not speak English?:
Yes, your 911 Center subscribes to a telephone translation service providing access to interpreters who speak more than 170 languages and are available 24 hours a day, 7 days a week, for emergency communications services with non-English speaking callers.Tips to Remember When Calling 911:
Attempt to stay calm when you are talking to 911 dispatchers. Take a deep breath. Dispatchers will verify your address and phone number. Listen to and answer each question. Do not hang up after dialing 911 until the dispatchers tell you to do so (even if you did not mean to dial 911).
When you report and emergency, the dispatcher will ask you at least five basic questions:
- Where is this happening?
- What is happening?
- When did this happen?
- Who is involved?
- How can we help you?
What information do I need to give a good description?:
In many 911 emergencies, dispatchers will ask you to describe the people and/or vehicles involved in the emergency.
When describing individuals, start at the top of the head and work your way down the individuals body.
Questions dispatchers will ask are:
- What is the presumed race and sex of he subject?
- What was the presumed height and weight of the subject?
- What is the presumed hair color?
- What was the subject(s) wearing, (Start from top of head and go down the body)?
- Did the subject(s) have a mustache, beard, accent, limp, glasses, or anything unusual that might make the subject(s) stand out? Were weapons seen?
- Color of the Vehicle
- Year of the Vehicle
- Make of the Vehicle
- Body Style (2 door/4 door, etc.)
- Additional description (dents, lights out, direction of travel, etc.)
- License plate on the Vehicle
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